It's 3:00pm in Lausanne, Switzerland, and we just got an email from a patient saying she had an emergency and she needs to cancel her 4:30pm dental appointment in Costa Rica. Team HuliHealth proceeds immediately to call the doctor in Costa Rica to cancel the appointment and confirms the cancelation with the patient. All in less than 10 minutes!
Why is Customer Service so important at HuliHealth anyway? We believe that Customer Service makes the difference between a good and an outstanding experience. And we are all about providing outstanding experiences! We believe that if we treat you right, you will become a raving fan. You will become a HuliHealth Ambassador and will tell others about the amazing service that HuliHealth has to offer. Your success is our business!
But isn’t HuliHealth supposed to be a state-of–the-art on-line healthcare company? We are more than that! We could have the most innovative services and the latest technology, but we know that Healthcare is about people like YOU and ME. We know that our tools will change the way you go about selecting a doctor and booking an appointment, but we want you to know that you have a team of dedicated professionals working hard to make sure the process goes smoothly! We really want you to have that OUTSTANDING experience you deserve.
Please email us if you have any questions about HuliHealth or if you just want to chat. We prefer sports and movies!
by Gabriel Perez